About Web1on1

Automotive conversations

Web1on1 is a Messaging Service Provider (Est. 2010), headquartered in Amsterdam. We provide a Live Chat Service for Cardealers and -Brands. Only a few years after a successful pilot with twenty companies in 2010, we are now an international company, servicing hundreds of large, medium-sized, and small organisations in the Automotive Industry. Via multiple messaging channels, our Messaging Agents engage more than 7 million website visitors each month.

Why join us?

  • Most organizations imply to be innovators, but how many really are allocating budget, allowing room for errors, to back up this claim?
  • We are technology- and thought leaders in the messaging-field. Attracting clients and projects for cutting-edge messaging services.
  • Web1on1 is servicing A-level Brands. Currently in The Netherlands, Belgium, DACH-area and France. We want to be a Pan-European company. It is exciting to be a part of this adventure.
  • Last but not least. We are independent, self-funded (autonomous) and growing fast. This allows us to make our own decisions and choose our own path. We value this since we value freedom (collectively and individually).


Head Quarters

Web1on1 HQ

Transistorstraat 7, Almere

The courting process

A fit or not - Web1on1 style

Joining a new team is a big decision. It impacts your future in many ways. Looking back and concluding it did not work out is a waste of time in your and our growth path. This is what we hope to avoid in following a strict procedure. Typically our hiring process consists of the following steps:

  1. Phone interview
  2. Online test: practical work based problem solving skills
  3. Face to face talks with team members
  4. Assessment
  5. Terms and conditions agreement
  6. 2/3-day in-company trail
  7. Go / No go decision
  8. Onboarding:

    • Self management
    • Stress-free productivity training

Our values

What we stand for

Challenge Accepted

Innovation starts by challenging the status quo. By asking if it can be better, faster or cheaper. We challenge each other with a surprising insight or an uncomfortable truth. Whether it’s focused on scalability or the best result. Always with disarming honesty, because a challenge begins with honesty. So we start by describing the problem and tackling it with both hands. Only then do we get double the return on the energy we have invested in something. 

We are Open

We are a pocket-size multinational, small in scale but widespread as product and organisation. That’s why transparency, structure and working with standard processes and systems are our raison d’être. We operate 24/7. Every employee starts as an agent, so they get frontline experience of what we deliver. We connect through openness. If it’s not recorded, it doesn’t exist for us. We listen closely to one another. So everything we do, we do accurately, but most of all together. With our colleagues all over the world and also with the client. Radical transparency makes the difference. Everything is always comprehensible and verifiable. Distance doesn’t separate us from one another, only silence does.

The future lies in flexible work patterns

Our new colleague asked to work from home ...

Our new colleague asked to work from home .... Then she started to tell me the reason. I told her "No need to apologize and I don't need to know the details."

We do not pay for seat warmers. Come to the office fine. 9 to 5? Fine. Work from home. Fine. Work from the garage while they fix your car? Fine. We don't need to know you will be late because of a doctor's appointment, or you are leaving early to attend a personal matter. Everybody works at a different pace. You choose how to get your work done. It's sad how we have infantilized the workplace so much, that employees feel the need to apologize for having personal lives. We are no clock watchers. We trust you to get your job done. Keep clients happy. We are happy.

Web1on1 does not accept agency resumes. All resumes submitted by recruitment agencies to any employee at Web1on1 via e-mail, the Internet or directly without a valid written search agreement will be deemed the sole property of Web1on1, and no fee will be paid in the event the candidate is hired by Web1on1.